Frequently Asked Questions
What certifications do your motors carry?
We hold certificates for major global markets including the USA, Canada, Australia, and various European countries (CE, CCC, ISO9001).
What is the standard guarantee period?
We provide a 2-year quality guarantee on our aluminum housing motor series.
How long is the production lead time?
For samples or mass production, the typical lead time is approximately 7-15 days depending on the order volume.
What are the packaging standards for export?
Products are secured in plastic bags and packed in export-grade wooden boxes, with 1 or 2 pieces per box to ensure safety during transit.
Do you offer after-sales support?
Yes, we provide a full procedure after-sales follow-up service to ensure product performance and customer satisfaction.
Can the motor specifications be customized?
We can adjust technical parameters including poles (2-12) and mounting types to meet specific industrial requirements.
KPR Motor
