What's the lead time for motor orders?
Standard models ship in 15–30 days; customized units typically require 30–45 days depending on specifications.
Do you provide after-sales service for international clients?
Yes, we have partnered service centers covering key global regions to ensure technical support and maintenance.
Can I request a customized motor protection level or voltage?
Absolutely! We offer full customization for voltage (e.g., 380V, 440V) and protection ratings (IP55, IP67) to meet your environment.
What documents are provided for international export?
We provide full documentation including Commercial Invoice, Packing List, Bill of Lading, COC, and CE Certifications.
How can I place an official order?
Please contact our sales team to receive a formal quote based on your requirements, then confirm with a Purchase Order (PO).
Is there a minimum order quantity (MOQ)?
Our standard MOQ starts from 1 PC for most motor models, making it easy for testing and small projects.