A1: Simply call or write to us with your purchase request.
A2: Yes, we can provide samples for free. Please contact us and provide your delivery address.
A3: We offer two kinds of packing: one with our brand and one neutral. If required, we can match your custom branding. Most shipments include boxes packed inside an outer carton and placed on a wooden pallet.
A4: We insist on strict quality control procedures that begin with product design and carry through to the end of the production process using state-of-the-art quality control equipment. We utilize professional laboratory testing to ensure the quality of every product.
A5: Yes. We are 100% responsible for our products and provide a one-year after-sale guarantee. We also have dedicated personnel to address any feedback regarding your interests.
A6: Our usual payment terms are T/T, VISA, and Online Bank Payment. Please advise if you require other payment methods.