Frequently Asked Questions
How to place an order?
Send us an inquiry → receive our quotation → negotiate details → confirm the sample → sign contract/deposit → mass production → cargo ready → balance/delivery → further cooperation.
Is a sample order available?
Yes, samples are available for quality verification. Please contact us for specific details.
What shipping methods are available?
We offer shipping via DHL, UPS, FedEx, TNT, EMS, China Post, and Sea freight. Other shipping ways are also available upon request.
What is the typical delivery time?
Delivery time depends on the order quantity. Usually, it takes 15-25 working days.
What should I do if my package has missing products?
Please contact our support team immediately. We will confirm your order against the package contents and resolve any issues promptly.
How is payment confirmed?
We accept payment by T/T and PayPal. Other payment methods can be discussed. We typically require a 30-50% deposit, with the balance paid before shipping.