Frequently Asked Questions
Can I provide sample orders for your products?
Of course, you can check our quality before ordering. If you have any requirements, please contact us.
Is it possible to customize the brand or packaging?
Yes, we support customization for brand, LOGO, color, manuals, and packaging to meet your specific needs.
Do you accept OEM orders?
We accept all OEM orders. Simply provide your design, and we will offer a reasonable price and samples as quickly as possible.
How do you guarantee product quality?
We strictly follow the ISO9001 quality system with internal inspections (IQC, IPQC, OQC). All motors are 100% inspected.
Can products be customized to specific motor parameters?
Yes, please provide the required motor parameters or drawings, and we can assist with mold proofing and customization.
What is the warranty policy for the motors?
The warranty is 1 year. If a manufacturing issue occurs, provide photos or video for approval, and we will replace it freely.