Q: Do you provide samples for testing?
A: Yes, we provide samples for all clients to test before mass production. The typical lead time is 7-15 days.
Q: How do I select a suitable DC Gear Motor?
A: Provide us with your voltage, speed, torque, motor size, and application requirements. If you have drawings or pictures, sharing them will help us recommend the best fit.
Q: Can you customize the motor shaft and specifications?
A: Yes. We can customize voltage, speed, torque, and shaft size/shape. We can also add specific wires, connectors, or capacitors upon request.
Q: Do you keep items in stock?
A: We generally produce items per order. We do not keep a standard inventory for immediate shipping.
Q: What are your shipping and payment methods?
A: We ship via air (Express like DHL/UPS) or sea. We accept T/T in advance, PayPal, and credit cards.
Q: Do you offer technical support?
A: Yes, our strong R&D team provides comprehensive technical support throughout your project development.